HealthLink Messaging System


Secure & Reliable

Messages are encrypted for security, with acknowledgements that the message is delivered.


Improve efficiency

Reduces the time the costs involved with paper handling, distribution and duplication.


Expert technical support

Peace of mind with free technical support by telephone and email, every business day from 8am until 5pm.

What is HealthLink Messaging?

The HealthLink Messaging System can be used to send information between GPs and laboratories, radiologists, specialist, allied health providers and hospitals.

HealthLink sends more than 100 million clinical messages annually between approximately 60,000 healthcare practitioners with a HealthLink Secure Messaging address.

HealthLink Secure Messaging keeps message exchange simple and consistent across the healthcare spectrum. Most commonly, providers use Messaging for the exchange of pathology and radiology reports as well as referrals, status reports and discharge summaries.

Most Australasian general practices are increasingly reliant on electronic messaging which is steadily replacing paper, phone and fax; thereby becoming the health sector’s preferred method of communication. HealthLink provides a practice with all available messaging services as part of its standard service package.

HealthLink Messaging does not use email as the transport mechanism of clinical document transfer. Email does not provide the level of manageability, assurance and reliability that is consistent with current industry standards.

Benefits to healthcare providers

  • Australasia's largest healthcare messaging network
    Over 60,000 healthcare practitioners form the HealthLink network.
  • Standards Based
    Support for HL7  messages - an international standard for the electronic exchange of clinical and administrative data between the computer systems multiple healthcare provider organisations.
  • Universally Used
    HealthLink Secure Messaging is used by GPs, laboratories, radiologists, specialists, allied health and hospitals.
  • Key Features:
    - Greater Efficiency and effectiveness
    - Improves security and reliability
    - Supports the Australian Government's SMD standard
    - Backed by free, expert technical support